FAQ | Kerry Cares

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Do you offer consultations?

Yes, I offer free initial consultations to understand your pet’s needs and ensure a great fit. Book your consultation by sending me an email at kerrycaresco@gmail.com.
How do I prepare for my first service?

Depending on what services you are looking for, we will discuss your pet’s needs and routines and your expectations. Then we will work together as a team to come up with the best care plan for your precious pet.
I have more questions! How can I reach you?

I'd love to hear from you! You can contact me at kerrycaresco@gmail.com or call us at (503) 567-2627.
What's your cancellation policy?

We understand that plans change! For cancellations made at least 48 hours in advance, a full refund will be provided. Late cancellations may be subject to a fee.
What if my pet has behavioral issues?

While I aim to accommodate all pets, we recognize that some behavioral challenges may fall outside my expertise. For safety reasons, I may not be able to work with pets displaying aggressive tendencies or severe reactivity. However, I'm happy to discuss your pet's specific needs during a consultation to determine if we’re the right fit or to recommend alternative resources. Open communication is key, so please share as much as possible about your pet’s behavior.
What areas do you serve?

I am currently serving the Southwest Portland area! Neighborhoods include Beaverton, Hillsboro, Aloha, Cedar Hills, Tigard, Tualatin, and the surrounding areas! If you’re unsure whether your location falls within our service range, feel free to contact me!
Do you only work with dogs and cats?

While our primary focus is specialized in canine and feline care, I am open to discussing proper care for other pets on a case-by-case basis. Reach out to discuss your needs!
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What's included in your pet sitting service?

Our pet sitting service includes overnight care, feeding, enrichment activities, potty breaks, and plenty of cuddles. I also provide updates and photos so you can see how your pet is doing!
How does your enrichment service work?

Enrichment is all about engaging your pet’s natural instincts. Sessions may include interactive puzzles, snuffle mats, lick mats, novel toys, and more to stimulate their mind and body.
What happens during a drop-by visit?

Our Drop By Visit includes feeding, potty breaks, light playtime, and a quick wellness check. Visits can be customized to meet your pet’s specific needs.
How much do your services cost?

Pricing varies depending on the service. You can find detailed pricing on our [pricing page]. For custom requests, we’re happy to provide a quote!
What forms of payment do you accept?

I currently accept payments via Cash and Venmo. Payment is due upon booking to secure your spot.
Do you offer discounts?

Yes! We offer discounts for recurring services and referrals. Please feel free to contact me about ongoing specials!